Squad combines crowd sourcing and AI in one platform to help solve large-scale operational processes. Humans are great at solving complex tasks but perform poorly at repetitive tasks whereas ML works great with bounded repetitive problems & fails with open problems. We see ML & a distributed workforce as two key phenomenons that would drastically change how work gets done in the future.
We leverage these two in the following product offerings:
- Squad's Internet Safety Platform: Squad’s AI-powered enterprise SaaS platform provides all of the tools an operations team needs to automate their business processes. This helps them scale with unprecedented SLAs of speed, accuracy, flexibility, and cost. Leaders in online commerce like Uber, Sephora, Tata Group, Flipkart, Rocket Internet, Teespring and other data-intensive businesses use our platform across their entire data cycle, providing better moderation, deep data attribution, search, recommendations, customer on-boarding, and insights, resulting in higher conversions and improved user experience
- Squad Voice: Our elastic distributed team of 1000+ trained call-agents reach out to prospective inbound leads within a matter of minutes, and effectively nurture and qualify them for sales teams, making sales for the customer extremely streamlined and predictable. We also optimize several call variables to create a significant increase in conversions. Customers include fintech, edtech, commerce players in India.
After scaling these two products as separate profitable units, we have now recently launched SquadVoice in the US Market, targeting the Real Estate industry there.
We are a well-balanced team of experienced entrepreneurs and are backed by top investors across India and the Silicon Valley (Blume Ventures, 91springboard, senior product execs at Square, Genpact & Flipkart; co-founders of Infosys, Snapdeal, Slideshare, Zomato etc)
Our platform empowers college students, stay at home mothers and grey collared workers as a stable source of income for working on their smartphone (via our Android app). Our contractors earn 3x of what a typical back office BPO employee makes. For us, this is truly impactful. Every day, we see success stories such as how a single mother is sustaining herself. Empowering our contractors to be financially independent is a strong part of our vision!
This is just the beginning and we're here to change the world.
- Ingesting data from various sources and manipulating it in the desired format
- Identifying patterns and trends in data sets
- Running statistical tests to determine the cause behind an observation
- Automating and optimizing processes to reduce the time spent
- Designing, running and analysing experiments to solidify insights
- Adequate knowledge of a scripting language like Python/R
- Ability to fetch data using SQL
- Familiar with Data Visualisation for exploration with tools/libraries like Seaborn, ggplot, Tableau etc.
- Ability to articulate insights into presentable reports
- Strong verbal and written communication skills
- An analytical mind and inclination for problem-solving
- Detail oriented, analytical and inquisitive
- Ability to work independently and with others
Stipend: 20k/ Per Month
Internship Time: 6 Months