Squad, is an enterprise SaaS startup that leverages the best of machines and humans to automate digital operations/ business processes for enterprises. We have offices in Noida and San Francisco.
We’re looking for an entrepreneurial candidate with extremelystrong research and communication skills to join our team. You will be part of the core team and will be responsible for driving the engine that drives client acquisition efforts in India and the US market.
This is a process driven role and requires a candidate who is extremely detail oriented, motivated, disciplined, and passionate about sales and efficiency. It is a challenging role as it requires a diverse set of skills - from prospecting to marketing, analytics, and research. This position presents itself with a high growth opportunity to be part of the fast growing startup!
What you’ll gain from this Role
Be a part of an exciting work automation platform that has its offices in New Delhi and San Francisco.
Get complete visibility of the entire selling process across the funnel and understand the nuances involved in the sales process. Be a part of a sales first organization and learn to sell with us.
Get an in-depth outlook of the evolving technology landscape. Our sales process is consultative in nature and requires the teams to deeply understand the client’s business model and try and align our value proposition with their business even before the first meeting. This will help you understand the various pain points faced by different stakeholders in multiple industries and how you can address them.
Squad’s AI-powered enterprise SaaS platform provides all of the tools an operations team needs to automate their business processes. This helps them scale with unprecedented SLAs of speed, accuracy, flexibility, and cost. Leaders in online commerce like Uber, Sephora, Tata Group, Flipkart, Rocket Internet, Teespring and other data-intensive businesses use our platform across their entire data cycle.
Solutions: Leaders in online commerce and other data-heavy businesses use our enterprise SaaS platform across their entire data cycle, providing better moderation, deep data attribution, search, recommendations, customer onboarding, and insights, resulting in higher conversions and improved user experience.
Our key focus today is online commerce but we have been seeing interest from industries like Banking and Financial Services, Insurance, Telecom, and Information Services to automate similar workflows which is the heart of outsourcing and a $180 BN+ market, annually.
Workflow Builder: Replicate any business process more efficiently through smarter orchestration between humans and automation
Workforce: Curated mobile workforce that's screened, skill-matched, trained, and monitored for high-quality task outputs (stay at home moms and college students)
Automation: Extensive libraries of AI tools including computer vision, pattern recognition, data anonymization, and NLP and Human-In-The-Loop Machine learning
Impact: On average, we've reduced turnaround time by 5x, handled volumes spikes of over 6x, and reduced costs by over 70%, all while maintaining SLAs for accuracy. With time, we've also been able to automate over 30% of the work.
We combine customised workflows, workflow automation and a distributed human talent pool of stay at home moms and college students delivering guaranteed SLAs of high quality output, speed and scale, at great cost efficiency. Please see this overview deck and this blog series for more context.
Why should you consider us seriously?
We’re have an audacious vision of reimagining how work gets done! We’re one of the few applications of AI/ Machine Learning that actually has a massive market and business model to create a long term valuable business rather than a short term acquisition play!
In the last one year, we have built a product and solved problems for some of the largest brands in the world and tested platform at scale (processed 50+ million units of data). We have plans to grow 10x in the next 1.5 years.
We are a well balanced team of experienced entrepreneurs and are backed by top investors across India and the Silicon Valley (Blume Ventures, 91springboard, senior product execs at Square, Genpact & Flipkart; co-founders of Infosys, Snapdeal, Slideshare, Zomato etc).
The platform empowers college students, stay at home mothers and grey collared workers as a stable source of income for working on their smartphone (Android App Link). Our contractors earn 3x of what a typical back office BPO employee makes. For us, this is truly impactful. Every day, we see success stories such as this one - how a single mother is sustaining herself. Empowering our contractors to be financially independent is a strong part of our vision!
This is just the beginning and we're here to change the world.
Effectively search and identify prospective clients and generate sales leads using market research, competitive analysis, industry reports, prospecting tools, etc.
Work with Demand Generation team to drive more qualified leads to the sales team through various channels - cold-emails, introductions, cold-calls, marketing push, events, etc.
Research on relevant topics and create collateral (case studies, blogs, decks etc) aimed at increasing sales conversion.
Education: Freshers or Final Year Students (drop-outs are cool as well!)
Location: Candidate must be based in New Delhi (not a telecommute position)
Joining Date: ASAP
Traits: Motivated, Social, Energetic, Humble, Patient, and Hard-working having great attention to detail; Good written & spoken English. Must be proficient in Excel. Most important - willing to go that extra mile to get the work done.
Experience: Extra points for past startup experience in college!
INR 10k to 12k per month - Depending on interview performance